SHIPPING POLICY

General:

Our goal is to offer you the best shipping option. All Axolom products are shipped discreetly, plain gift-box and mail box packaged.

Shipping time: 1-3 working days for packaging process, shipping takes 10-20 days upon different destinations.

All prosthetics are described as "Silicone molds" for Customs.

We ship your order to the address you provide us on the Checkout Page. If your address is incomplete (missing an apartment number or business name) we will contact you via the email/phone number you provided. Your order will be placed on hold until we get the correct address. (If you can't complete a purchase on axolom.com due to there is no shipping available to your place, please contact us directly.)

Buyers take the responsibility to make sure that items being shipped are legal in your country. We are not responsible for packages that are confiscated by customs. ( Typically, if you can finish the Checkout Page on axolom.com, your package would be delivered safely.)

You may have to pay VAT, Customs Duty on your package before it gets released by your country Customs. These fees are charged by your country, not axolom.com. We are not responsible for any taxes. If you refuse to pay the taxes, the package will be detained by customs and the purchase amount will not be refunded.

Missing Shipments:

Kindly please check the tracking confirmation email with the correct tracking link. (The email always comes within 1-5 days after your purchase.) You can track the package with the correct tracking link, tracking info always updates in 5-10 days when the package arrive your country Customs.

Be sure that the shipping address in correct, and check your mailbox on time when the package arrives. ( Your purchase won't be refunded if the tracking link shows the package has been delivered correctly.)

Defective or Mis-shipped items:

We inspect every item before shipping to make sure you get a product in well-condition. If there is any manufacturing defect or wrong color from your purchase, please contact our service team for a replacement.

Note: Affected by Covid-19, there will be some delay on the delivery.

BEST STP IVE EVER HAD

this is my 3rd stp from axolom and by far the best stp i’ve ever had, before this i had the Homerun big bulge, and that one was good but it felt quite dildo-ish. The Giano is very very very realistic with look, feel and in the bathroom, it’s very easy to use as an stp, and my girlfriend approves, she also prefers the Giano over the Homerun and says it feels exactly like a real one and is a lot more flexible, over all review 10000/10 it is a great packer and worth the money.

the thinker

first time buying a stp packer. little information about it. doesn't acknowledge you need the joint underwear that's sold separately for it to halfway work. The packer is always rock hard, so it makes it look like i am. there is no curvature , wnd it's not even bendable . when i bend it , it goes flat and caves in on its self. the packer never sits flat against me, i feel like im always adjusting it bc it pops up and turns sideways constantly, not to mention its already ripping under the shaft. 70 bucks down the drain

Hi there, thanks for reaching out. This model is a bit harder than other models. Our customer service team has contacted you via email for more info.

I love it

AXOLOM Monsieur Wiggle Super Soft Packer Gear ( Uncut version )

Perfect Harness!

I love how light this harness is! It holds the Willie in the perfect position and I can barely feel it. I’ve also tried the Cake Bandit harness but it feels thicker under boxers, so I prefer this one. I also like how the straps in the back don’t create an indent under my butt like jockstrap type harnesses do. I’ve also tried it with the Noodie and it works perfect for that too, but I wear the Willie more. I just ordered the last two smalls and hope it’s restocked soon so I can order more. :)

General:

Missing Shipments:

Defective or Mis-shipped items:

Let customers speak for us